Shipping policy

 


50% off Air Shipping for all orders over HK$20000/SG$3400 to Hong Kong and Singapore with no Additional Surcharges or Hidden Costs, please contact us to for details

EuroHomeDirect® only ships with the most reputable courier and forwarder partners, including DHL, FedEx, DB Schenker, and others. Your orders will arrive safely on time when you purchase from us because we understand the last thing you want is to worry about your orders getting lost or damaged during transportation.

  • For small and medium size orders, we ship by air with DHL, Fedex, or other couriers.
  • For large size orders, we ship by air with DB Schenker, CH Robinson or other forwarders.
  • For oversized orders*, we ship by air or sea with DB Schenker, CH Robinson or other forwarders.

*Oversized items include but not limited to full-size refrigerators, wine cabinets, bathtubs, bathroom cabinets, and sofas. We do not make any money on shipping and the quote we provide is discounted shipping offered to us as a high-volume merchant by international couriers and forwarders.

Installation

EuroHomeDirect® currently offers professional installation services for Appliances, Sanitary ware, Furniture and Smart Glass as an option at additional charge in Hong Kong and Singapore. Note that many of the free-standing appliances we sell are plug-and-play thus require no installation. Please enquire if you are interested in using our installation services.